PRIVACY AND SECURITY

We take your privacy very seriously. We work hard to make sure that we only use your information in the ways that you want
us to. This Privacy Statement explains what information we collect on the Anita’s Wicked Cakes website, how and when it is collected, what we use it for now and how we will use it in the future. If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Statement please contact us.

CUSTOMER INFORMATION
When you place an order with Anita’s Wicked Cakes we collect certain information which is required to allow us to process your transaction and complete your order. This includes your personal details, order details and details of your address(es). We will use this information to process your transaction. We may at times ask for other details, for example cake size, flavour and category preferences, age and any special dates (such as birthday and anniversary). Providing us with this sort of information is entirely voluntary.

In order to process your requests and deliver your cake to you we may have to pass your information to some of our service providers. This includes our third party delivery company. Your contact telephone number will be passed on to our courier company who may contact you by phone or text message in order to update you on the delivery date or time of your order.

We will only provide these companies with the information which they need to carry out their jobs. They will only be allowed to use your information in the way in which we tell them, and they will not be entitled to use it in their own right.

On occasion we may ask for feedback from you about our products or services. For quality control and training purposes, we may monitor or record your communications with us. We will keep your information for as long as is reasonably necessary for these purposes.

Our Website may, from time to time, contain links to and from other networks, affiliates and Social Media. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

COOKIES
In order to improve your experience when viewing anitaswickedcakes.co.uk we use cookies. A cookie is a piece of information our website will place on your computer’s hard drive that can track your movements while you are on the website, it will also recognise you when you visit our website again. Cookies are stored in order for us to continually improve our website and provide a better online shopping experience for you.

Please note we will never ask for a customer to confirm any account or credit card details via email and if you receive an email claiming to be from Anita’s Wicked Cakes asking you to do so then please ignore it and do not respond.

DATA RETENTION
The information that you provide to us will be treated as confidential. We will not disclose your personal information to third parties for marketing purposes. Your data will be stored securely and deleted after use within the principles of the General Data Protection Regulations 2018 and Data Protection Act 2018.


This Privacy Statement may change and therefore you should review it regularly.